We work in partnership with DataDDO to ensure that this source is connected securely. The data transfer is always end-to-end encrypted, and your credentials will remain invisible throughout the process.
If this is the first time you've connected a data source to SmartBi, the following screen appears:
Select “I get it! Let's get started!"
1 - You will need access to your Facebook Ads account to link it to your SmartBi account. If you don't have the necessary access, contact an administrator of your page so that he/she can give you the rights, or add him/her as a user of your SmartBi account.
If you have access, click on "I’ve got access! Let's go!":
2 - Log in to a Facebook account associated with the Meta Ads accoount you want to see in your dashboard:
3 - Then select the Business Account you wish to link to your SmartBi account. Choose the “Activate for current companies only” option and manually select the account in question. Then click on “Continue”:
Note: It is possible to associate several accounts. You will then be asked to select the one you wish to connect to your dashboard(s).
4 - Finally, select the Facebook Page(s) you wish to associate with your SmartBi account(s). Once again, you can allow all or select them manually. Then click on “Save”:
Note: It is possible to associate several pages. You will then be asked to select the one you wish to connect to your dashboard(s).
5 - To complete this step, click on “Save” to grant DataDDO and therefore SmartBi sufficient authorizations for your automated dashboards:
6 - Once back on SmartBi, select the advertising account whose data you wish to track. Finally, click on “Connect” to complete the process of connecting your Facebook Ads account:
And that's it! Your Facebook Ads data source is now connected to your SmartBi account. In a few hours, your dashboard will be available on your account!
If you need any help or have any doubts about these steps, please don't hesitate to contact us:
via our online form: https://smartbi.ca/en/contact/,
by live chat in the bottom right-hand corner of the website,
by phone at 1-866-860-4660,
by e-mail at info@smartbi.ca.